News
Contacting Roam Express by phone over Christmas and the New YearPlease be aware that our call centre hours will change for Christmas Day and New Years Eve 2011 and New Years Day 2012:
Christmas Day, Saturday 25 December 2011: 10am - 6pm
New Years Eve, Saturday 31 December 2011: 8am - 6pm
New Years Day, Sunday 1 January 2012: 10am - 8pm
Otherwise, you can contact us via 13 76 26 between 8am to 8pm seven days a week.
Changes to the e-TAG customer service agreement
The Roam Express customer service agreement for the e-TAG account has changed. The new terms and conditions provide more information about managing your account and clarify how e-TAGs work and when you need to contact Roam Express. Some fees and charges have been revised and a "No tag in vehicle" fee has been introduced.
To view these changes in more detail click here. For a PDF of the updated customer service agreement
click here.These changes are effective from 17 June 2010.




