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Our Results

Customer service Scorecard - July 2010 to June 2011

  • 79.88% calls answered within 30 secs

    		•

  • 86.6% calls resolved on 1st contact

  • 95% letters and emails responded to within 2 business days.

  • 98% new e-tag requests dispatched within 4 business days


    • New Customers



    Existing Customers

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    © 2005 Tollaust Pty Ltd. ABN: 37 050 538 693. Transurban, Hills M2 and Roam Express
    are trade marks of Transurban Limited, ACN 96 098 143 410.
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